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FAQ

Frequently asked questions:



We feel that buying property management software shouldn’t be so difficult, that’s why we want to be upfront with our no-hidden-fees pricing model and our easy-to-navigate website. If you don’t find the answer to your question below, do not hesitate to contact us, either via live chat, by phone at (888) 569-2734 or by email at [email protected].

  • Why Yardi Breeze Premier?

    Yardi Breeze Premier is software built by a family-run business, designed for businesses that run like a family. We understand that our customers are true industry experts and because of that, we answer to you, not to Wall Street. We provide solutions for every stage of your business life – so, like family, we grow together. To us relationships matter, and to us, you are family.

  • What if I need help? Is there a charge for support?

    With built-in live chat support, you have access to Yardi Breeze Premier experts right at your fingertips. Our helpful support staff is here to help you with any questions you might have between 8:30 am and 6:30 pm CST Monday through Friday. Live chat support is included in your cost. After hours you can submit support questions via email and they will be answered when a live agent is able to respond to them.

  • What other costs will I incur?

    The cost includes full use of the service, live chat support during support hours, email support after hours and all training videos, help documentation and product tours found within Yardi Breeze Premier. You may choose to utilize optional features that carry a per-transaction cost, like resident screening (via built-in integration with Yardi Resident Screening) or payment processing. Contact Yardi Breeze Premier sales for more information.

  • Is there any software to download? What about upgrades?

    Yardi Breeze Premier is cloud-based property management software. All you need is a reliable internet connection and a supported browser. Yardi Breeze Premier is accessible on any device and there is nothing to download or install, ever. Regular feature updates will occur automatically, ensuring you always have the latest software available.

  • What is RENTCafé?

    RENTCafé is a powerful internet listing service that allows you to quickly and easily market your properties online. RENTCafé also includes a tenant portal that enables your tenants to make online rent payments* and submit maintenance requests. RENTCafé is seamlessly integrated with Yardi Breeze Premier and is included in your cost.

    *Additional per-transaction charges may apply. Contact Yardi Breeze Premier sales for more information.